Kliplet support

Before you write

• Confirm Kliplet is up to date on chrome://extensions.
• Open Options → Targets and run the connection test for the destination that failed.
• For a local target, confirm its desktop app and local API are running.
• For an eligible queued Obsidian text clip, keep the browser open long enough for its next automatic attempt. If Kliplet stops retrying, inspect the exact vault path before starting a new save.

What to include

Tell us your browser and Kliplet version, the target and clip mode you used, what you expected, and what happened. A screenshot of the visible error is useful. Do not send page contents, private notes, access keys, payment-card details, or exported Kliplet data.

Purchases and licenses

For purchase, activation, restore, or billing help, write from the purchase email when possible and include the Polar order or receipt identifier. Card details are handled by Polar and should never be sent to Kliplet support.

Privacy requests

For access or deletion requests involving backend license or opted-in sync data, email privacy@kliplet.com. Local export and deletion controls are available in Options → Privacy. See the Privacy Policy for the exact data flows.

Security reports

Send a reproducible report to hello@kliplet.com with “Security report” in the subject. Please avoid including real private data in a proof of concept.